Kalaway • 31 March 2025

Centralized Monitoring: the key to better Bank Relationship Management

In this success story, we delve into how Kalaway Services helped centralize monitoring processes for managing banking relationships.

In this success story, we explore how Kalaway’s services enabled the centralization of monitoring processes to improve bank relationship management for the cooperative Promozione Lavoro.

Client Profile: Promozione Lavoro Cooperative

Promozione Lavoro is a cooperative managing multiple facilities and services focused on personal care and assistance. The management has always shown strong commitment to innovation and process efficiency.

In February 2024, the organization partnered with Kalaway to digitally transform its banking relationship processes, aiming for more streamlined and centralized financial management.

The Challenge: Fragmented Monitoring Tools and Data Silos

Prior to adopting Kalaway’s solution, the cooperative used multiple external and disconnected tools to manage its financial monitoring activities, including:

  • An internal management system, treasury software, and Excel spreadsheets for financial tracking
  • A third-party service for monthly analysis of Banca d’Italia’s Central Credit Register (Centrale dei Rischi)
  • A tool for extracting data from the National State Aid Register, necessary for tracking the de minimis ceiling

These tools were not integrated and required daily manual oversight, increasing the risk of human error and consuming valuable time. Moreover, the lack of a unified system meant no access to clear, detailed financial reports.

At the same time, the organization needed:

  • A single repository to keep bank-requested documents consistently updated
  • Specialized consulting support to optimize banking relationships

The Solution: Kalaway’s SaaS Platform Implementation

Based on these needs, Kalaway recommended activating the full suite of features within our SaaS platform. The implementation delivered immediate improvements:

Centralized Banking Documentation

All financial documents are now stored in one platform and updated monthly. This centralization simplifies data sharing with banks and saves significant time previously spent on manual updates.

Enhanced Financial Analysis

Real-time reporting supports faster understanding of financial performance, empowering the team to respond quickly to changes.

– Reduced Reliance on External Tools

Several monitoring tasks were automated and streamlined within the Kalaway platform, eliminating the need for scattered spreadsheets and third-party services.

Bank Rating Monitoring

A dedicated metric allows for clear comparisons of the credit ratings assigned by different financial institutions, enabling better negotiation and credit strategy.

Additionally, the Open Banking feature allows active monitoring of financial flows and daily calculation of the Net Financial Position (NFP). An integrated chat tool connects users with Kalaway’s seasoned professionals for continuous, high-level support.

Client Testimonial

When asked, “Would you recommend the Kalaway platform?”, this was the response from:

Daniele Cerretti, CFO of Promozione Lavoro, and Orietta Artoni, Treasurer:

“Yes! The adoption of Kalaway’s financial platform has transformed how Promozione Lavoro manages its financial planning and monitoring. Thanks to data centralization, advanced reporting tools, daily-use digital systems, and expert consulting support, our organization has significantly improved both its efficiency and its ability to make strategic decisions.”